online77 Platform Privacy Notice
This page describes what we collect when you use online77 and how we keep that data protected. We take your privacy seriously and want you to understand what information we gather, how we use it, and what rights you have. When you create an account, verify your identity, deposit funds, or place bets on Liga 1, Piala AFF, or any of our offerings, you share personal information with us. We explain our practices clearly so you can make informed decisions about your account.
We operate online77 across supported jurisdictions where local law permits. Some users access our platform from Jakarta, Surabaya, Bandung, or Medan, while others join from different regions. Regardless of where you are, we apply the same privacy commitments and security standards. Our servers may sit outside your jurisdiction, but we follow applicable data-protection principles to keep your information safe.
Our privacy practices cover email addresses, identity documents for KYC verification, payment information for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers, account activity, and device data. We explain each category below and how we use it to operate our platform, prevent fraud, and comply with local regulations.
Data we collect on online77
Account and identity information
We collect your email address when you sign up for online77. We use this to verify your account, send you notifications about your account activity, and let you reset your password if needed. We never share your email with third parties except where required by law or to fulfill your requests.
When you deposit funds and place bets, we require identity verification. We collect your name, national ID number, passport number, or driver's license details, and proof of address (such as a utility bill or bank statement). We use this information to comply with local regulations, prevent fraud, and confirm that you're accessing our services from a jurisdiction where they're lawfully offered. We store this data securely and do not share it except where local law requires it or where we've engaged a third-party processor to help us (for example, a verification vendor who checks documents on our behalf).
We encrypt your sensitive data in transit and at rest
All personal information sent to online77 travels through encrypted connections. We also encrypt identity documents and payment details when stored on our servers to protect them from unauthorized access.
Payment and financial data
When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we collect transaction details—the amount, date, and payment method you choose. We store this information to process your deposit, track your account balance, and generate your transaction history. We do not store your full payment credentials (like your full card number or bank password). Payment processors handle those details directly, and we only receive a confirmation once your deposit settles.
When you request a withdrawal, we collect your chosen payment method and destination account. We may ask for additional information to verify that the account belongs to you. We use this data to process your withdrawal, prevent fraud, and comply with regulations around fund transfers.
Account activity and device data
We automatically collect information about how you use online77—your bets, the matches you view, your login times, and the amounts you deposit and withdraw. We use this data to operate the platform, settle bets correctly, detect unusual activity that might indicate fraud or account compromise, and improve our service. We also collect information about your device—the type of phone or browser you use, your operating system, and your internet address (IP address). This helps us optimize the platform for different devices and diagnose technical issues.
Cookies and tracking
We use cookies to remember your login, store your preferences (such as notification settings), and track how you use online77 so we can improve the experience. Cookies are small files stored on your phone or browser. You can disable cookies in your browser settings, but this may affect how online77 works on your device. We do not use cookies to track you across other websites—they're only used on online77.app.
Our online77 privacy commitments
Third-party processors and data sharing
We work with third parties to operate online77. For example, we use payment processors to settle deposits and withdrawals, identity-verification vendors to confirm your documents, and hosting providers to store your data. We only share the information they need to do their job. We require all processors to protect your data with security standards at least as strong as ours. We do not sell your personal information to advertisers or other companies for profit.
We may disclose your information if required by law—for example, if a court order or government agency asks us to. We also share information with law enforcement if we believe it's necessary to prevent fraud, protect your account, or comply with regulations.
Your rights on online77
You have the right to access the personal information we hold about you. Log into your account, navigate to "Account Settings," and select "Download My Data" to receive a copy of everything we've collected. You also have the right to request that we delete your account and the personal data we hold, subject to any legal obligations to retain records (for example, transaction history for tax compliance). Contact us through the support section in your account to request deletion.
If you believe we've misused your data, you can contact us first. If you're not satisfied with our response, you may file a complaint with the data-protection authority in your jurisdiction.
We at online77 believe that transparency about data practices builds trust. Your personal information is your responsibility, and we take protecting it seriously at every stage of your account lifecycle.
Data retention and account closure
We keep your personal information for as long as your account is active and for a period afterward to comply with local laws and regulations. If you close your account, we delete most personal data within a reasonable timeframe. However, we may retain transaction records, identity documents, and certain other information as required by law (for example, anti-money-laundering regulations may require us to keep records for several years).
If you have questions about how long we keep specific information, contact us through the support section in your account. We're happy to clarify our retention practices.
Changes to this privacy notice
We may update this privacy notice from time to time as our practices evolve or local regulations change. We will notify you of significant changes by email or through a prominent notice on online77.app. Your continued use of the platform after such notices means you accept the updated terms. We encourage you to review this page periodically to stay informed about how we protect your data.
Contact us about privacy
If you have questions about this privacy notice, concerns about your data, or requests to access, correct, or delete your information, reach us through the support section in your account. We respond via chat and email during business hours. You can also write to us with your inquiry, and we'll get back to you within a reasonable timeframe.
We at online77 are committed to handling your personal information responsibly. Our platform operates only in jurisdictions where local law permits, and we comply with the data-protection principles that apply in each region. Thank you for trusting us with your information.